Carving out Personalized Content

We have launched many personalized marketing campaigns for our customers using personalized images to drive customer acquisition for their events.   This is what we do best- "help put butts in seats", whether they are virtual in a webinar or live at a trade show.   Everyone wants an audience and face time with a prospect or customer to make that sale.

Part of our marketing strategy is to continue to build our "opt-in" list of prospects, customers and partners that receive our marketing communications.   You can't always rely on your sales organization to bring in the audience.   You need to reach out to the community using tools like social media, press releases, and post your communications where the customer is.   This is why we recently created a Facebook site for Webinar Resources.

We always use our solutions to create new and innovative campaigns and this time we are inviting the general population to participate.    After receiving emails from Rockler Woodworking and Hardware, I decided our company should do something special for Father's Day.   So here is the offer.

Carve out a personalized image to a special Dad. Join our Webinar Resources newsletter list and we will carve a special Father's name in our online eCard. What could be more of a lasting gift then a virtual hand carved message? Registration ends after June 16, 2009.

We look forward to hearing from you.

Managing the Mix with Rich Media and Personalization

Tuesday, July 27, 2010 by Mark Rice
To continue our theme of our recent Webinar Wednesdays event (Post-Event and Follow Up Activities), we sent our participants a personalized Replay Wrap-Up of the entire series of four webinars.   We personalized an ExactTarget email with a PURL (personalized URL) using the participant's email address.

By displaying the replays in an ExactTarget landing page, we enabled our participants to select from any presentation without entering their guest book data.   As each page is personalized with the participant's attributes, their profile information is automatically updated in the presentation guest book.   As a result, multiple replays were viewed by our participants and we achieved a 24% open rate.   The addition of the PURL also improved click through rates much earlier than clicks on past replay emails.  

In addition, we provide mobile triggers (QR codes and SMS commands) for the participants to launch the mobile version of the webinar replay.   Webinar Resources has recently launched Mobile Replay.   You can learn more about these solutions at the link below.

Connect with Customers Wherever They Are and Whenever their Mobile Device is On
https://www.brainshark.com/webinarresources/vu?pi=zCuztn9Bcz0z0

Webinar Trailers - Don't leave registrants behind

Monday, June 21, 2010 by Mark Rice
At Webinar Resources, we produce and deliver short 3-5 minute, rich-media Brainshark presentations that we call "Webinar Trailers", to promote customer webinars.   Webinar Trailers are very effective as a conversion tool as you can determine a viewer's interest by the amount of slide content consumed and the duration of time content is viewed.

During our recent campaign to drive audience participation for our upcoming Webinar Wednesdays event, we noticed that many recipients selected the link to the webinar trailer but did not register.   We decided to target this list of viewers and remind them that they can still register for the webinar.

Reaching out to the viewers of the webinar trailer paid off as we picked up 10% of the viewers as registrants.   Webinar trailers are a great tool to drive the customer acquisition process.

Speaking of webinars, don't miss our third in a series of Webinar Wednesdays events on June 23rd from 1:00 - 2:00 pm.   Register at: http://tinyurl.com/webwed623.   We look forward to seeing you there.

Merging Mobile Replays with Paper

Monday, June 14, 2010 by Mark Rice
Years ago I worked for a company that produced a very exciting solution that used a technology call dataglyphs (which amounted to placement of tiny lines that made up basic "1"s and "0"s)  embedded in a paper cover sheet.   They called it "paper that knows where its going".   The solution bridged the worlds between paper and digital as when the paper was scanned as a cover sheet with a set of documents, the document was transferred to a document repository or an email.

Fast forward several years to smartphones with cameras and bar code readers.  At Webinar Resources, we continue to create solutions that merge what Nicholas Negroponte at MIT refers to as the relationship between "Atoms (paper) and Bits (digital)".   Can you really launch an application or presentation from a piece of paper with a smartphone or web camera?
QR Code
Yes you can.   The image you see before you is called a Quick Response (QR) code.    This image contains an embedded URL of a mobile replay of our Webinar Wednesday trailer encoded in it.    By scanning this image with your iPhone, Droid or Blackberry Curve 8900, you can actually launch and view our new mobile replay Brainshark presentations on your mobile phone.  What would this mean for your customer acquisition process?

QR codes are not new.   They have been in use in Europe for a number of years.   You can download different QR code reader apps for your mobile phone.  In the future, most mobile phones will come equipped with QR code readers.  

Watch our webinar trailer and you will see how easy it is to view a pre-event trailer and provide a registration link.   Point your iPhone, Droid or Blackberry Curve 8900 to this image and our webinar trailer will launch on your mobile phone (you will need to download a QR code reader to scan the image).

The paper and digital world have come closer again and this time it is a more compact solution that you can carry in the palm of your hand.  Now the combination of QR codes and our new condensed mobile replay service offers customers an exciting solution to extend the reach of their content and message to mobile viewers anytime and anywhere.   Yes, it is a big world for the little atom.

Launch a Mobile Replay from Twitter and Facebook with Compendium Blogware

Thursday, June 10, 2010 by Mark Rice

Compendium Blogware's new Twitter/Facebook integration posted this mobile replay link to our social media sites http://tinyurl.com/27dglho

Go Mobile This Summer!

Wednesday, June 9, 2010 by Mark Rice

So here we are in Summer already.   Beautiful weather, bike rides, baseball games, vacations--Who wants to work in a stuffy office?   "But I have to watch that new product intro and be prepared to speak to my customer next week."  "I have to review that latest webinar replay to see what my competitors are up to".

We've got the answer to your Summertime Blues.   Webinar Resources is excited to announce "mobile replay".   Now you can view that relevant content on many mobile devices (supported devices -- iPhone, Droid, Blackberry 8900 and even the iPad).   Yes, it is time to "lounge and learn" while soaking up sun, fun and knowledge at the same time.

We have begun producing content in the new Brainshark enhanced mobile format and will be adding more relevant content to our mobile catalog.    To view a sample on a supported mobile device, text the word webinar to 88769 and we will add you to our mobile subscriber list to receive our latest mobile replay.

With our new condensed webinar replay service, you can accelerate your customer acquisition process with mobile on demand presentation content.   Imagine serving up relevant, targeted content to a customer or prospect's mobile device with a simple text message.

Join our mobile subscriber list and see how easy it is to go mobile and get out of the office!

 

Condensed Webinar Replays Drive New Business Opportunities

Monday, June 7, 2010 by Mark Rice

How many times have you missed a webinar?   I am sure many of you have for one reason or another.   Webinars have become so ubiquitous now that there are several you could attend in any week.   However, that is why there are webinar replays--recordings of the live webinar event.   More people view webinar replays than those that attend live webinar events.   A webinar replay is a great medium to catch up on the content of what you missed at the live webinar.   Or is it?

"Thank you for attending today's webinar.   Today's webinar will be in a listen only mode.   You can ask . . . "   What's this?   Why do I need to listen to this unnecessary banter of the live webinar when it has already passed?   I just want to get to the "meat" of the webinar and move on.

This is the problem with replays/recordings of webinars today.   Many are simply a recording of the audio and slides (and some of the entire webinar interface) that are not edited and are produced and posted for viewing.   Many of the replays are not edited as it is easier and faster to post the replay without further modifications.

Some of you may remember the days of reel-to-reel tapes or cassettes.   With this medium, you had to fast forward and rewind through the tape to find the audio you were looking for.   When CDs came out, you were able to select the song you wanted to hear without searching through the entire catalog of music on the CD.  

Some webinar replays are like the old linear tapes.   You need to use the player "scrub" bar to search through the content until you can find what you are looking for.   Some replays provide a table of contents so you can advance to the slide and audio you are seeking.  

Companies like Brainshark provide a great solution for repurposing the audio and slides of your webinar.   Webinar Resources uses Brainshark to produce our "Webinar for ONE" presentations that basically make your webinar "live again" with the addition of interactive polls, live web slides and flash video.  Still, do viewers want to search through 45 minutes of content when all they require is the 10-15 minutes to retrieve the content that they require and probably have time to listen to?   As the lady said in the old commercial, "Where's the beef?".   I am probably dating myself.

The team at Webinar Resources and our partner, Bizucate, have examined this content delivery dilemma and have come up with a solution that we believe will provide the "beef" that webinar replays have been missing.   After producing our second in a series of Webinar Wednesdays events, we decided to repurpose the best content that we believe our viewers wanted to see and hear.

Using Brainshark's new "microphone audio" feature, Bizucate presenter and president, Peter Muir, re-recorded his audio content for 10 specific slides of the original webinar presentation which contained 24 slides.  Our intention was to produce a "condensed" webinar replay that we could post as not only a replay, but as a learning module that could be posted on Brainshark's Content Network and Training Industry's Learning Content Network

We have been pleasantly surprised to see the number of views increase as we broadened our reach by posting the content in many different channels.   With condensed webinar replays we can repurpose, re-market and renew your webinar content and drive new business opportunities.
 

Blazing the Acquisition Trail with Webinar Trailers

Sunday, May 23, 2010 by Mark Rice

At Webinar Resources we have been producing short 2-3 minute Brainshark presentations as ticklers or "webinar trailers" to promote our series of Webinar Wednesdays events.   Webinar Trailers are a very effective customer acquisition process for engaging and acquiring registrants as they appeal to more modalities than traditional email invitations.

With Webinar Trailers, we can strengthen our marketing message with an on demand presentation that consists of audio, slides and capture a registration at the moment of the viewing of the presentation.   We also can post Webinar Trailers in many different locations - social network applications, webinar newsletters, landing pages and of course link directly to a personalized email.   Using our proven process of selecting the appropriate multi channel mix, we gain the attention needed to capture registrants for our webinars.  

We are now extending the reach of our multi channel marketing to SMS text messages and mobile video.   Registrants and/or past participants can subscribe to our Webinar Wednesdays SMS reminders and alerts by texting to the word "webinar" to short code 88769.   Once the subscriber is added to our list, we can then reach out to them in their preferred communication method with a text reminder.

Soon we will be delivering mobile content to our Webinar Wednesdays SMS subscribers.  Stay tuned for more information in our blog or text "webinar" to 88769 and join our Webinar Wednesdays subscriber list.

Building customer acquisition is all about extending your reach through an effective multi channel mix using cross media applications to drive attendance and list growth for your events.   We have partnered with Peter Muir, and his Bizucate team to communicate these strategies and enable our participants to learn how to develop a marketing plan to drive effective events.   Join us at our next Webinar Wednesdays event on June 23rd, from 1-2pm CDT.   Listen to our webinar trailer and register at:   http://www.brainshark.com/webinarresources/WebWed.  We hope to see you there.

 


Mixing it up with Brainshark's Microphone Audio

Friday, April 9, 2010 by Mark Rice
We are very excited at Webinar Resources.   We are just days away from our launch of Webinar Wednesdays and our partner, Peter Muir, of Bizucate, has recorded a great Webinar Trailer using Brainshark's new Microphone Audio feature.

With microphone audio, you can record directly from your computer into Brainshark.   You can now bypass the additional steps of recording an MP3 audio file offline and uploading it to Brainshark.  This feature streamlines the production of online rich media and makes creating Brainshark presentations quick and easy.  

We provided Peter with an audio guest link from our Brainshark site and he recorded directly inside of the Brainshark interface on the web.  Peter pitched his Multi Channel Mix message and announced our upcoming webinars while producing a professional promotional piece with the help of microphone audio.

This was our first use of the microphone audio feature and we were very pleased with the outcome.   You can watch our webinar trailer and hear the recorded audio at our Webinar Cafe portal.   You can also register for the first of our exciting Webinar Wednesday events at the same link.

Join us for Webinar Wednesdays

Tuesday, March 23, 2010 by Mark Rice
Webinar Wednesdays



 

In the first edition of Webinar Wednesdays host Peter Muir of Bizucate Inc. will introduce a progressive multi-channel mix approach to successful customer acquisition and event execution.  Responding to the shift in the economy, as well as, methods of communication, Muir proposes a revolution in the way business events are planned and structured. Moving away from the singularly focused traditional format to a phased and more engaged event strategy.
 
 
Wednesday, April 14th, 2010  
 
1:00 PM - 2:00 PM CDT
 

 
 If you miss the live broadcast, Webinars will be archived at our webinar replay portal.   Also, be sure to add The Multi-Channel Mix blog to your reader to receive weekly updates regarding more successful event planning.

To join our webinar email list, just text "webinar" (a space) and your email address to 88769.

(Produced by Webinar Resources)
 

Webinar Resources Recognized at Brainshark Sharkie Awards

Wednesday, March 17, 2010 by Mark Rice

Webinar Resources was recently recognized for our unique, personalized, Christmas Story Photo Book application at the second annual Brainshark Sharkie awards.     Our application was selected and recognized at the online Sharkie awards last week among a hundred entries of interactive Brainshark presentations.

You can view a sample Christmas Story Photo Book at the Brainshark Sharkie Gallery.   This presentation is a great example of the use of effective landing pages, cross media applications and on demand presentation content.   We personalized the reading experience for children with personalized text, images and audio in a unique Christmas story about Santa Claus and the Lost Dog.

Readers of our blog have seen some examples of how we have implemented cross media applications to drive the customer acquisition process.   Stay tuned for more creative uses of a multi channel mix of content and solutions that will bring business opportunity to your company.
 


Building Customer Acquisition through Effective Webinar Registration

Friday, February 19, 2010 by Mark Rice
I recently read a blog from my colleague, Ken Molay, of Webinar Success, that was focused on webinar registration.   He titled the blog post "Why Does Webinar Registration Stink?".   Ken makes some very good points about webinar vendors providing limited registration tools.

We take webinar registration tools seriously at Webinar Resources.   To drive customer acquisition, you need to have the right tools to capture the right audience and provide effective reporting tools you can use for post and future webinar communications.  List growth for your webinars cannot be managed without effective registration tools.

This is why there are third party vendors providing registration tools for virtual and live events.  We have worked with a few of them.   Some are small and some are major corporations providing services to Fortune 500 companies.  As Ken Molay points out in his blog, many of the major players in web conferencing lack the registrations tools that are necessary to support customer acquisition.  

I was recently cleaning out an old entertainment center in the basement to take to my son's new apartment and realized I had filed some of my old presentations about the formation of Webinar Resources in the cabinet.    As I went through the papers, I found the July 24th, 2003 Live Meeting announcement from Microsoft.   Here it is 2010 and Microsoft still does not offer a flexible and comprehensive registration tool.   In fact, for years they have been using ViewCentral, under the the re-branded name of "RegEdit.   Webinar Resources has supported major clients using ViewCentral since we started our business.

The fact remains, that marketers planning webinars need to focus on the pre-activities related to webinars which include promotion and acquisition activities like registration.   Webinars are not just about the event, content and speakers.   Webinars are a strategic marketing activity that should drive your customer/prospect list growth, blogging content, PR, social media, branding, thought leadership and overall marketing strategy to build and retain a loyal customer base.

Webinar Resources will be inviting guest bloggers who work in the industry, know the industry and can talk about the industry. You will hear more in coming blog posts about webinar strategies so stay tuned.

Share the Music, the Love and the News - Webinar Resources Newsletter

Thursday, February 11, 2010 by Mark Rice

Webinar Resources just distributed the latest newsletter and it contains some exciting announcements, enhancements and tools to keep you in touch with industry news and trends as they relate to event management and customer acquisition.

You still might have time to order your Sweetheart a personalized eCard along with their favorite audio clips from iTunes.   This Valentine's Day, we are adding music to the mix and further personalizing the experience of the recipient. Provide us the name, email address, a special message and the name of your Valentine's favorite musical artist and we will deliver a personalized eCard and iTunes Preview landing page with album selections that your special Valentine can listen to. Webinar Resources will be posting an iTunes redemption code ($15 value) in ten of the lucky Valentines' personalized landing pages on February 14th.

Order now at this link.

Stay tuned for more exciting updates on our Webinar Resources Webinars.    Happy Valentine's Day!

MyChristmasBook Trailer Most Viewed/Popular Presentation on MyBrainshark

Tuesday, December 22, 2009 by Mark Rice

The elves at Webinar Resources are busting their buttons as the MyChristmasBook Trailer on MyBrainshark is now the most viewed and most popular Brainshark presentation.  Says Santa, who just read this latest update in the Webinar Newsletter from Webinar Resources, "We are very proud that this on demand presentation has received such wide appeal.   Rudolph told me that "rich media" was the way to reach the masses so I thought I would give it a try."


The MyChristmasBook Trailer has been viewed across the country and across the world.  Webinar Resources launched this campaign to drive lead generation for North Pole IndustryCo.   Every MyChristmasBook online Christmas Photo Story Book contains personalized text, images and audio using a good little boy or girl's name and is delivered on a unique personalized North Pole web page.   Says Jack Frost, CMO in charge of North Pole's lead generation and personalized marketing campaigns, "We hired Webinar Resources to produce the story of Santa Claus and the Lost Dog as they are the experts in demand generation marketing and the theme song has the reindeer tapping their hoofs."

The success of the campaign can be summed up by Mrs. Claus, "Things have gotten a lot more jolly around here now that the old man is coming home from the shop at a decent hour. Thanks to Webinar Resources launching MyChristmasBook.com with their partners ExactTarget, Brainshark, Vontoo and Compendium, Santa is much more productive and best of all, there are no more cold calls which is important in the frozen North.

Satisfied Customers

Monday, December 21, 2009 by Mark Rice

During this time of year, people have a lot on their mind and buying that unique gift is always a challenge.   The elves at Webinar Resources teamed up with Santa to create a unique and personalized online offering for this holiday season for young children - MyChristmasBook.com.

MyChristmasBook.com brings to life the story of "Santa Claus and the Lost Dog".   It is unique as it provides personalized images, text and audio using the child's name.   The Christmas Story Photo Book is delivered through a personalized, North Pole web address with an embedded Brainshark presentation.

Deliveries started over the weekend and one satisfied customer has posted her son's personalized North Pole web address on her Facebook site.    It seems our mascot, Bella, is becoming a celebrity very quickly. 

This is the most unique demand generation marketing activity that Webinar Resources has ever engaged in and we are pleased to have our customers boast and post about their satisfied experiences.

Go to MyChristmasBook.com to order that unique gift today.

 

MyChristmasBook on MyBrainshark

Saturday, December 19, 2009 by Mark Rice

If you read one of our more recent blogs on re-purposing content of a Brainshark presentation, then you will understand how we can drive additional lead generation by reusing existing content.

Webinar Resources recently launched the MyChristmasBook campaign and deliveries are about to begin.   We repurposed content from a Brainshark presentation and created a MyChristmasBook Trailer on the MyBrainshark site.  MyBrainshark provides tools to create simple Brainshark presentations and it is free.  

We have been watching the popularity of the MyChristmasBook Trailer on the MyBrainshark site and are delighted to report that we are holding the number two position of the most viewed and most popular Brainshark presentation.   MyBrainshark provides social media tools for sharing presentations and a reporting dashboard that displays a world map indicating viewing activity    The MyChristmasBook trailer  has been viewed across the U.S. and in China, Austrailia, and in South America.

It is exciting to watch the popularity of the trailer grow.   Re-puposing existing content pays off.

Blogs - Faster than Santa's Reindeer

Wednesday, December 16, 2009 by Mark Rice

The elves at Webinar Resources spent time last night blogging about our holiday offering, MyChristmasBook.com.   We included a lot of information about re-purposing Brainshark presentations and creating an effective lead generation campaign using ExactTarget, Vontoo, Brainshark and Compendium Blogware.

We did an organic search this evening and were very pleased to see that MyChristmasBook.com is at the top of the organic search.  We were also delighted to see the tracking results of our email campaign where many of our subscribers visited their own personal North Pole webpage to see a 2 minute demonstration.  Over 25% of the recipients selected the personalized link that included their email address.   Here is a sample personalized URL (PURL), that we call the North Pole web address - http://helper.mychristmasbook.com/NorthPole/personalizemybook@gmail.com.

We also spent time tweeting, posting content on Facebook sites and updating a Brainshark presentation.  Of all the lead generation activities we engaged in, blogging received the fastest and most desired results.   

We don't have a long-tail keyword for this campaign, but MyChristmasBook.com is unique enough that it can be found in an organic search in Google.  We know as we blog about this subject this evening, we will keep our rating up and more customers will find us as they hear more about us.  So blogs are faster than Santa's reindeer Virginia and they rate high on Google's naughty and nice list. 

Re-purposing Content to Drive Lead Generation

Tuesday, December 15, 2009 by Mark Rice
Webinar Resources recently launched MyChristmasBook.com where you can order a personalized, online Christmas Story Photo Book and display a child's name in text and images.    We created a Brainshark presentation and have made several versions of the presentation by re-purposing the content.   There are now actually four different versions of our Brainshark presentation being used to promote MyChristmasBook.com

Re-purposing content with Brainshark allows you to quickly recreate content for different audiences to drive lead generation.  The original version of the Brainshark presentation is embedded in the MyChristmasBook.com main page.   We then re-purposed the content and posted it on our Webinar Resources landing page.  You will also find some of the latest Compendium webinar replays on our landing page.

There is also a MyChristmasBook Trailer posted at http://www.mybrainshark.com.  It has been interesting to watch the popularity of the trailer as it has been viewed across the world.

Finally, we launched an email using ExactTarget today to our newsletter subscribers which provided a more personalized experience with a unique personalized URL or PURL.   We call it a unique North Pole webpage address for the kids.   You can visit and share my North Pole address to see how personalization works and hear part of the story of Santa Claus and Lost Dog - http://helper.mychristmasbook.com/NorthPole/markrice@riceresources.com.

We found after creating more content for some of the newer Brainshark presentations that we could reuse the content for earlier Brainshark presentations.   So our most recent content that we created for our North Pole webpage address has been repurposed to improve the original Brainshark presentation on MyChristmasBook.com.  

Launching this campaign using our partner applications from Compendium, Brainshark, ExactTarget and Vontoo has enabled us to blend the best and create an effective lead generation holiday campaign.   Visit any of the links and learn more.

Make this Holiday Personal

Saturday, December 5, 2009 by Mark Rice
The team at Webinar Resources wanted to do something special for this holiday season and it all started with losing my dog, Bella, a great Pyrenees who likes to run away.   I did find Bella but I also discovered how quickly my team can build and launch a solution.
 
The day after Bella ran away, I started using the tools and practices that we use to provide customer acquisition.   Now we have blended the best of our solutions, partners and best practices and are pleased to announce the launch of MyChristmasBook.com.   MyChristmasBook.com is a unique online, personalized Christmas Story Photo Book application.   Personalized photo books can we ordered online and you can submit a child's name that will be inserted throughout the story in text and personalized images.
 
The child becomes part of the story of "Santa and the Lost Dog".   Beautiful winter photos and fun animation bring the story to life through a personalized Brainshark presentation embedded in an ExactTarget landing page.    Each landing page is unique and assigned a personalized URL (PURL) upon the email delivery of the link to the online book.
 
We are kicking off the launch with a Vontoo call from Santa himself.   Just text the keyword Santa to 88769 and you will find out if you are on the naughty or nice list and will receive a call from Santa.   Santa will also post notes periodically on the personalized landing pages for the children. 
 
Social media will also play a major role in the launch and landing page activity.   Each personalized Christmas story photo book can be shared through a variety of social media links - Twitter, Facebook ShareThis and Brainshark presentation emals.  No doubt you will hear about MyChristmasBook.com through social media links that we have updated.
 
For more information, visit http://www.mychristmasbook.com or text the keyword Santa to 88769.   You can even try out a sample personalized presentation on the site buy going to the Try It link on the site.
 
We know that every child loves Santa, our readers love social media and Webinar Resources loves personalization.   Bring it all together as we blend the best in this new genre for online children's stories.   Happy Holidays everyone!

Acquisition on the Amtrak

Sunday, September 6, 2009 by Mark Rice

I recently took a vacation from our customer acquisition practice at Webinar Resources.  Of all of the different modes of transportation, I have learned this Summer that taking the train across the country is a great way to meet new people.   It is also an interesting opportunity to connect with people and make new contacts.

Think of it, passengers on a train are a lot more open as they have no other place to go
other than a dining car, sleeping berth or observation car.  People just have to interact
with each other as they are captive for the many hours it takes to reach their destination.

My wife and I joined a friend of hers to travel from St. Louis to San Francisco.   Our friend was volunteering for the 17th annual Sharkfest, where 900 brave souls swim from Alcatraz to the San Francisco shore.   See the Brainshark presentation on our webinar service portal for highlights of the event -  www.brainshark.com/webinarresources.

During our ride we met many interesting people and had some good conversations.  We met one retired couple traveling to visit their sons who work in Silicon Valley.  One of their sons works for Google and another is beginning a startup company.  I wrote down the company website www.glyde.com to look at later.   Maybe I will send them a Webinar for ONE presentation.

We met more interesting people on our 48 hr trek and I spent some time jamming with a fellow musician.  Luckily I brought my traveling mandolin and it was great to wake up to the sunrise in Colorado and be able to sing some John Denver tunes.

We had a great trip when we got to San Francisco, San Jose and Aptos.  When we headed back home on a Southwest flight, my wife commented on how people were more friendly on the train and that everyone was rushed in the airport.   We had lots of luggage in tow with souvenirs and we would have loved to have a porter help us aboard a train that would take us back home.  We took the quick way, but planes have no charm, no space and provide little opportunity for interacting with others.

We will always remember our great trip to California this year.  If you want to spend some time with people, see the scenery and possibly make a business connection, plan to take a train trip across the country.   Right now I am hearing "Flight 3346 is ready for departure.  What I would rather hear is "All Aboard!