QR Codes, Kids Like Them Too!

Friday, January 13, 2012 by Mark Rice
Yes, even kids are scanning QR Codes, which means that kids are carrying smartphones.   We found evidence of this in our local produce store this week.  

Previously, we noticed that Chiquita was labeling their bananas with a QR code that led to their "Ultimate Banana Recipe Contest"  http://qrs.ly/r712oo2.   Last week, my son walked into the produce store and noticed that the Dole brand of bananas had a QR Code on them.   The QR code was also part of a label with one of the Alvin and the Chipmunks characters on it. (We purposely made the QR Codes blurry in this picture out of respect for Dole's campaign and the goodness of the banana.)



When my son went up to the counter with a bunch of Dole bananas, the merchant mentioned that kids were lifting the labels off the bananas and taking them with him.   As my son is "QR-aware", he relayed to the merchant that the QR Code pointed to a Chipwreck ringtone site when scanned.   There is apparently a different ringtone offered every day.   So this was the reason kids were taking the labels off the bananas.

Then my son demonstrated how to scan the QR Code and brought up the Chipwreck site where kids can download a ringtone.   This was a very clever QR application and was clearly targeted toward a younger generation or the parents of young children.

Could the use of QR Codes for Kids be a trend for marketers?  We, at Webinar Resources, predict that you will see a lot more applications like this one to attract kids.   We implemented a QR Code magic ticket for our MyChristmasBook application in 2010.  Children in Japan are already scanning QR Codes as a game, but QR Codes were started in Japan in the mid 90's.  There is more to come and more to learn in managing the multi-channel mix.  http://mobex.me/munk

Join Us for Our Next Webinar Wednesdays Event - Make Mobile Media Easy for Marketing, Selling and Learning - December 7th, 1:00 - 2:00 pm Central

Wednesday, November 2, 2011 by Mark Rice
Generate a QR Code to share this mobile presentation.

Hosted by Webinar Resources.   This post was created with Compendium's Email to Post application.

Your Blog is Your Source for Great Content - featuring Compendium - Webinar Wednesdays Replay 9-28-11

Monday, October 10, 2011 by Mark Rice
 

Generate a QR Code to share this mobile presentation.

Hosted by Webinar Resources.   This post was created with Compendium's Email to Post application.

InfoTrends Learning Content - Use of 2D Mobile Codes (Blending Print with Mobile Condensed Webinar)

Wednesday, September 28, 2011 by Mark Rice


Generate a QR Code to share this mobile presentation.

Hosted by Webinar Resources.   This post was created with Compendium's Email to Post application.

Join us for our next Webinar Wednesday event featuring Chris Baggott, blogging expert at Compendium

Tuesday, September 27, 2011 by Mark Rice
Learn how blogging brought a soldering company and Samsung together and transformed manufacturing. Blogging can transform your business. Attend Webinar Wednesdays featuring Chris Baggott at Compendium.

 

Register now     Generate a QR Code to promote and share this event on mobile devices.

Hosted by Webinar Resources.   This post was created with Compendium's Email to Post application.

New On-Demand Presentation in our Learning Content Network

Wednesday, September 7, 2011 by Mark Rice
Webinar Resources recently supported the production of a technical on-demand presentation that was promoted to engineering groups on LinkedIn. The views of the Brainshark presentation are being monitored to determine if the presentation is an effective lead generation tool that can be adapted for future sale. Early measurements of views indicate a high level of interest and global appeal in the content as depicted in the location view map underneath this presentation.   We added a QR Code with a short url http://mobex.me/DSP to promote our multi-channel mix of customer acquisition services.  You can view the presentation below, visit the short url or scan the QR code on the title slide.



Global Appeal Rice Electronics

QR Codes Application and Interview with Carolyn Hasenfratz at Route 66 Festival

Thursday, June 16, 2011 by Mark Rice


Sell66Stuff is supported by Webinar Resources.
Customer Acquisition, Demand Generation and Mobile Solutions - Blending the Best to Build Your Business.

A "Share Your Story" Brainshark Blogpost posted through Compendium's Email to Post feature.

Listen to InfoTrends and Learn How to Blend Print and Mobile - Webinar Wednesdays June 22nd, 1:00 -2:00 pm Central

Wednesday, June 8, 2011 by Mark Rice
 

Another Webinar Wednesday event produced by Webinar Resources.  In our continuing effort to help you to reach out to new customers with effective lead generation tools.  Consider print and mobile as a new multi-channel mix to create engaging cross media applications.

QR Codes are Popping Up All Over

Tuesday, May 10, 2011 by Carolyn Hasenfratz
QR CodeFrom in-store displays to magazine ads to packages of organic spinach, these funny-looking squares are becoming more and more common in our environment. A QR ("quick response") Code or Tag is a square 2D barcode that you can scan with your smartphone's camera with the help of a QR Code Reader app to immediately launch mobile links to a variety of media on your mobile phone's web browser. Said another way, QR Codes are a simple way to connect the offline world with the online world.

Missouri Life Ad for the Route 66 Association of MissouriAt Webinar Resources we've been busy putting this technology to use for ourselves and our clients. For example, I recently included a QR code on a print ad that I designed for the Route 66 Association of Missouri. The association does not yet have any special mobile-optimized content, so for now the url points to the web site.  Most existing web sites are viewable on a smartphone, even if they are not optimized especially for mobile viewing. The url is designed so I can change the location and mobile media without changing the QR code, so if there is ever any mobile content in the future that we wish to link this ad to, it will not become obsolete. Shelf-life is an important consideration with printed materials, since they are not as easy, quick, or cheap to change as an electronic document.

QR Codes can make up another part of your multi-channel marketing strategy and can be effective lead generation tools.

Do you want to learn more about QR codes and download a reader for your mobile device? See our QR Code guide.

What Are You Doing For Your Mobile Customers?

Tuesday, February 22, 2011 by Carolyn Hasenfratz
A new survey of 20,000 adults by BIGresearch shows that 13.2% own a BlackBerry device, 11.3% own an iPhone, 9.3% own a device running Android and 5.2% own an iPad. Among other things, these devices enable consumers to browse the web, view multimedia content, scan bar codes and QR codes, compare prices at the point of sale, download coupons and share information with their social networks. These are all intriguing possibilities for a business to explore as part of the multi channel marketing mix. But are the number of users of smartphones and tablet computers large enough to make the effort to cater to them worthwhile? At first glance those don't sound like terribly high percentages of users.

There is other data in the survey to consider. Perhaps not surprisingly, mobile device users are more likely than the general population to shop online. They are more inclined to research products online before making a purchase. And according to Gary Drenik, president and CEO of BIGresearch, "...mobile device owners are more likely than average consumers to give and seek advice on products and services."

The findings of this research lead me to conclude that campaigns designed to woo mobile users are likely to have a very good return on investment, and therefore are very much worth the effort! For example I've recently made a mobile-optimized version of my design portfolio. At Webinar Resources, we are developing a line of mobile-ready applications to support lead generation, multimedia content delivery, personalization and cross-channel communication. Here are a couple of examples of our mobile mix Mobile Replay and url shortener and QR code generator. We invite you to keep in touch with us via Twitter, Facebook, LinkedIn, or our newsletter to stay updated about our latest mobile offerings.

Santa's Call to Action

Wednesday, November 17, 2010 by Mark Rice

As the holiday season approaches, more marketers are getting prepared to capture orders through effective customer acquisition processes.   Santa is no exception.

As more savvy business people use multi-channel marketing to communicate their message, more unique ways to touch the customer are generated.  By creating community through subscribers (email), fans (Facebook) and Followers (Twitter), businesses can reach out to prospects they had never thought of and encourage them to interact through a "Call to Action", CTA.   A CTA is an effective lead generation tool.  It may be in the form of a coupon offer, a subscription to a newsletter or a download of a white paper. 

Magic Ticket - QR CodesIn the webstory of "Santa Claus and the Lost Dog", Santa uses a post card as his CTA.   This is no ordinary post card as it includes a magic ticket with a personalized URL (PURL) and a QR (quick response) code to get immediate action from a child with the help of a grown up that may have a grown up toy like a smartphone equipped with a camera. 

Yes, Santa has gone hi-touch and hi-tech and has joined the social media world.  The days of traditional Santa calls over the phone are going to be replaced by tweets, likes, comments and good little girls and boys will get badges.  Will Santa's updates on FourSquare take the place of NORAD's tracking of jolly old St. Nick on Christmas Eve?

You can visit http://www.mychristmasbook.com to order the webstory book.   It makes a great stocking stuffer and can play on mobile devices on your way to Grandma's house.





 


Mobile Replay Graphic Accepted Into iStockphoto Design Spotlight

Thursday, September 30, 2010 by Carolyn Hasenfratz
Mobile ReplayiStockphoto is a stock photo resource that I use frequently. When you complete a design that uses images from the iStockphoto collection, you are eligible to submit it to the Design Spotlight. The image I made to illustrate the concept of creating a webinar replay that can be viewed on a mobile device has been accepted into the Design Spotlight.

Mobile replays can be a great tool in your multi-channel marketing mix. Not only do they allow webinars to be viewed at the convenience of your audience, they have the built-in capability to go viral on social network applications. By including a guestbook, you can capture viewer information for effective lead generation.

Utilizing tools like iStockphoto gives you another source of valuable content that you can post and share with the community.  We continue to "fuel the conversation" at Webinar Resources with unique content creation, delivery and tracking solutions and services that drive customer aquisition.

Phase 3: Event Delivery

Tuesday, April 20, 2010 by Peter Muir
The day of the event (DOE) represents a major influx of responsibility for both the organizer and the attendees. Organizers have to manage a myriad of variables to ensure a successful event from catering coordination to registration to setting up tech requirements, wrangling presenters and more. Attendees have fewer responsibilities but ideally they’re coming into the DOE with the desire to learn, network and/or do business. The multi channel marketing strategy focuses on distributing the traditional pressure of event days through the entire pre & post event campaign. Using the multi-channel approach can help make the DOE far less stressful and chaotic for all involved. Of course, planning & organization are both central to executing a successful event; here are some suggestions for managing the day of the event.

Begin at the very beginning. Before you plan or schedule the pre-event efforts consider what items you anticipate having on your “to do” list on the DOE. Then look at how you can distribute management of them in the pre-event stages so when you get to the day of the event there is less to worry about.

Examples
  • Make sure you’ve set up a series of informational emails or a website for support staff and presenters. They should know what is expected of them; where to be at what time on the day of event, deadline for submitting, tech requirements for laptops and presentations, etc.
  • If it is a large event like a conference, let attendees set their schedules early to establish presentation expectations and to cut down on people asking questions.
  • Delegate the compartmentalized or smaller tasks, like catering and registration, to someone with fewer things to worry about on the DOE.
  • Delegate the updates of social network applications during the event such as Twitter, blogging and Facebook updates.
Identify three main goals you have for the DOE. They should be tied to the larger goals of the full multi-channel campaign but focused particularly on the day’s events. Then make these three things your mantra. It will keep you focused and make decision making a little easier when you have already identified your priorities.

Examples
  • To ensure attendees walk away with the information/material they came looking for.
  • Make sure messages, observations and news from the event are captured for post-event newsletter/follow-up or to share with those who could not attend.
  • Facilitate smooth running presentations to ensure everyone gets to present and/or learn.
  • Help make networking as easy as possible for attendees and vendors alike. Assign a QR code to every attendee so they can simply scan to exchange information. Or, offer team with a local print shop to offer discounts on business cards so they have something exchange.
Maximize the multi-channel opportunity. Using new channels for communicating is just as relevant on the DOE as it is to support the pre & post-event variables. Keep in mind ways you can use them to create a more accessible and effective event

Examples
  • Use SMS to send attendees a link to their event schedule on the morning of the event.
  • Consider a live webcast or recorded podcast to share the event with those who weren’t able to attend. Webinar replays can be used as a review for those who attended as well as a customer acquisition process in your grand lead generation conference strategy.
  • Place QR codes or Microsoft tags on presentations, collateral or exhibition displays to enhance attendee’s interaction with content.
To find out more about how to better use the multi-channel approach to events on the actual day of the event, tune into the June edition of Webinar Wednesdays, June 9th from 1:00-2:00 p.m. CDT.  Visit events.webinarresources.com/WebinarWednesdays to save the date and receive a reminder for the June 9th event.

And don't forget the May edition of Webinar Wednesdays on May 12th from 1:00-2:00 p.m. CDT. We will cover Phase 2: Pre-Event Efforts of Successful Event Planning.  Visit events.webinarresources.com/WebinarWednesdays to register for our May 12th Webinar Wednesday session.  You can view replays of past webinars at our Webinar Resources replay portal.

Peter Muir, president Bizucate Inc.
www.bizucate.com

Looking for Retention and Lead Generation Ideas, Have an Event! Part 1

Tuesday, March 2, 2010 by Peter Muir
A basic marketing premise looks at how to retain good customers and how to acquire new ones. Acquisition and retention are a cornerstone in any business venture.

In an effort to show your existing customers how they can be more successful and show new customers new places they can go enabled by your ideas, products and services consider hosting an educational event.

I'd like you to consider 4 Planning Phases of Successful Events.
1. Planning
2. Pre-Event Efforts
3. Event Delivery
4. Post-Event Efforts and Outcomes

Below is the beginning of an Educational Event Planning Guide to Increased Sales. Whether your goal is to create an effective lead generation program, re-develop your customer acquisition process, salvage lost customers with a retention campaign or you just want to say no more to cold calls. Developing your objectives is part of the process. It may seem like the guide is a series of questions, but it's in the process of answering the questions that will help you create an event that fits your organization, your needs and the needs of your current and future customers.

We're just scratching the surface here with Phase 1 Planning. Three future posts will discuss Phase 2, 3 and 4.

Phase 1 Planning
The planning phase has two major parts. The planning process of how the event fits into the larger needs of the organization and the actual planning steps to the event itself.

Planning within the Big Picture
  • Why have an event, what are your goals? What do you want to get for your efforts? Develop objectives that are SMART (Specific, Measureable, Attainable, Realistic and Time Based) and align with the current or future needs of the organization.
  • Having an educational event provides a reason to talk to customers and prospects. It gives you something to buzz about beyond your capabilities and need for business. It could give your customers reasons to invest in new ideas and new products and services to help them grow.
Planning the Event
  • Content: strategic, operational, sales, business processes? The content is what will be advertised and why people will attend. Theming your event and tying it to actionable outcomes changes an informative event to a results event. Types of businesses and the role of the attendee will be influenced by the content you choose.
  • Type of Event: Face to Face or Webinar. Each presents its own benefits and shortcomings. Consider your content and audience along with your budget and resources as part of your thought process.
  • Timing: Early in the quarter? At the beginning, middle or late in the week? Morning, afternoon or all day? What time works best for those you are looking to reach?
  • Location: If face to face do you host it at your company, at a local hotel, a customers business? To feed or not to feed? Is the location part of your message? If you choose to have a web conference what are the needs of the solution? Browser, OS, phone, voice over IP, Presentation technology, presentation style, ability to interact with attendees.
Use the event itself to help you retain existing customers and acquire new ones. Use a multi channel approach to solicit input to your educational event. Post it on your blog, have sales reps call on the phone, visit face to face, Tweet about it, email it, provide a web page where people can influence the outcome. Use the multi channel mix to help you connect with people!

Let existing customers know you are hosting an educational event and you would like to invite them to "participate" early on and be part of the planning committee. Ask them what they would like to learn more about and why? What challenges are they facing, their industry, their customers facing? What opportunities would they like to go after but can't seem to get started. Why? All of these questions can apply to new customers you'd like to acquire too.

It's not really about the event itself. The event is an indirect approach to help you grow your relationship with existing customers and knock on new doors and acquire new ones. Deliver on what they ask for and you're on a new road to showing your customer why they could be doing business with you and your organization.

Stay tuned for information on Phase 2: Pre-event Efforts, Phase 3: Event Delivery and Phase 4: Post-Event Efforts and Outcomes.

If you have additional planning ideas you'd like to share or have a question about anything we've posted, just let me know!

MyChristmasBook Trailer Most Viewed/Popular Presentation on MyBrainshark

Tuesday, December 22, 2009 by Mark Rice

The elves at Webinar Resources are busting their buttons as the MyChristmasBook Trailer on MyBrainshark is now the most viewed and most popular Brainshark presentation.  Says Santa, who just read this latest update in the Webinar Newsletter from Webinar Resources, "We are very proud that this on demand presentation has received such wide appeal.   Rudolph told me that "rich media" was the way to reach the masses so I thought I would give it a try."


The MyChristmasBook Trailer has been viewed across the country and across the world.  Webinar Resources launched this campaign to drive lead generation for North Pole IndustryCo.   Every MyChristmasBook online Christmas Photo Story Book contains personalized text, images and audio using a good little boy or girl's name and is delivered on a unique personalized North Pole web page.   Says Jack Frost, CMO in charge of North Pole's lead generation and personalized marketing campaigns, "We hired Webinar Resources to produce the story of Santa Claus and the Lost Dog as they are the experts in demand generation marketing and the theme song has the reindeer tapping their hoofs."

The success of the campaign can be summed up by Mrs. Claus, "Things have gotten a lot more jolly around here now that the old man is coming home from the shop at a decent hour. Thanks to Webinar Resources launching MyChristmasBook.com with their partners ExactTarget, Brainshark, Vontoo and Compendium, Santa is much more productive and best of all, there are no more cold calls which is important in the frozen North.

Satisfied Customers

Monday, December 21, 2009 by Mark Rice

During this time of year, people have a lot on their mind and buying that unique gift is always a challenge.   The elves at Webinar Resources teamed up with Santa to create a unique and personalized online offering for this holiday season for young children - MyChristmasBook.com.

MyChristmasBook.com brings to life the story of "Santa Claus and the Lost Dog".   It is unique as it provides personalized images, text and audio using the child's name.   The Christmas Story Photo Book is delivered through a personalized, North Pole web address with an embedded Brainshark presentation.

Deliveries started over the weekend and one satisfied customer has posted her son's personalized North Pole web address on her Facebook site.    It seems our mascot, Bella, is becoming a celebrity very quickly. 

This is the most unique demand generation marketing activity that Webinar Resources has ever engaged in and we are pleased to have our customers boast and post about their satisfied experiences.

Go to MyChristmasBook.com to order that unique gift today.

 

MyChristmasBook on MyBrainshark

Saturday, December 19, 2009 by Mark Rice

If you read one of our more recent blogs on re-purposing content of a Brainshark presentation, then you will understand how we can drive additional lead generation by reusing existing content.

Webinar Resources recently launched the MyChristmasBook campaign and deliveries are about to begin.   We repurposed content from a Brainshark presentation and created a MyChristmasBook Trailer on the MyBrainshark site.  MyBrainshark provides tools to create simple Brainshark presentations and it is free.  

We have been watching the popularity of the MyChristmasBook Trailer on the MyBrainshark site and are delighted to report that we are holding the number two position of the most viewed and most popular Brainshark presentation.   MyBrainshark provides social media tools for sharing presentations and a reporting dashboard that displays a world map indicating viewing activity    The MyChristmasBook trailer  has been viewed across the U.S. and in China, Austrailia, and in South America.

It is exciting to watch the popularity of the trailer grow.   Re-puposing existing content pays off.

Blogs - Faster than Santa's Reindeer

Wednesday, December 16, 2009 by Mark Rice

The elves at Webinar Resources spent time last night blogging about our holiday offering, MyChristmasBook.com.   We included a lot of information about re-purposing Brainshark presentations and creating an effective lead generation campaign using ExactTarget, Vontoo, Brainshark and Compendium Blogware.

We did an organic search this evening and were very pleased to see that MyChristmasBook.com is at the top of the organic search.  We were also delighted to see the tracking results of our email campaign where many of our subscribers visited their own personal North Pole webpage to see a 2 minute demonstration.  Over 25% of the recipients selected the personalized link that included their email address.   Here is a sample personalized URL (PURL), that we call the North Pole web address - http://helper.mychristmasbook.com/NorthPole/personalizemybook@gmail.com.

We also spent time tweeting, posting content on Facebook sites and updating a Brainshark presentation.  Of all the lead generation activities we engaged in, blogging received the fastest and most desired results.   

We don't have a long-tail keyword for this campaign, but MyChristmasBook.com is unique enough that it can be found in an organic search in Google.  We know as we blog about this subject this evening, we will keep our rating up and more customers will find us as they hear more about us.  So blogs are faster than Santa's reindeer Virginia and they rate high on Google's naughty and nice list. 

Re-purposing Content to Drive Lead Generation

Tuesday, December 15, 2009 by Mark Rice
Webinar Resources recently launched MyChristmasBook.com where you can order a personalized, online Christmas Story Photo Book and display a child's name in text and images.    We created a Brainshark presentation and have made several versions of the presentation by re-purposing the content.   There are now actually four different versions of our Brainshark presentation being used to promote MyChristmasBook.com

Re-purposing content with Brainshark allows you to quickly recreate content for different audiences to drive lead generation.  The original version of the Brainshark presentation is embedded in the MyChristmasBook.com main page.   We then re-purposed the content and posted it on our Webinar Resources landing page.  You will also find some of the latest Compendium webinar replays on our landing page.

There is also a MyChristmasBook Trailer posted at http://www.mybrainshark.com.  It has been interesting to watch the popularity of the trailer as it has been viewed across the world.

Finally, we launched an email using ExactTarget today to our newsletter subscribers which provided a more personalized experience with a unique personalized URL or PURL.   We call it a unique North Pole webpage address for the kids.   You can visit and share my North Pole address to see how personalization works and hear part of the story of Santa Claus and Lost Dog - http://helper.mychristmasbook.com/NorthPole/markrice@riceresources.com.

We found after creating more content for some of the newer Brainshark presentations that we could reuse the content for earlier Brainshark presentations.   So our most recent content that we created for our North Pole webpage address has been repurposed to improve the original Brainshark presentation on MyChristmasBook.com.  

Launching this campaign using our partner applications from Compendium, Brainshark, ExactTarget and Vontoo has enabled us to blend the best and create an effective lead generation holiday campaign.   Visit any of the links and learn more.

Give Away Content to Attract Customers

Thursday, June 18, 2009 by Carolyn Hasenfratz

One of the things we all love about the Internet is all the free stuff available for download. For the profit-minded, there are good reasons to make quality, helpful content available on your web site for free. Useful content gives you credibility in your field and helps to build long-term relationships with prospects. If your content is popular, you can generate revenue through advertising. If your content contains text, there are lots of good keywords for search engines to latch onto. Another benefit of good content is that it attracts incoming links, sometimes called "link bait". In checking the external links for one of my sites on which I sell craft supplies, I can see that by far the most popular individual pages are those that contain project tutorials or free templates. Given that incoming links help your site in the organic search results, and that search marketing has a very high ROI in a time when advertising budgets might be shrinking, having quality content that people want to link to is a huge advantage.

I put my web site address on the free templates available for download on one of my web sites so that users will be reminded of my business every time they see the template. Don't overlook the possibility of placing your content on specialized portals so that people who have never been to your site have the opportunity to be exposed to your content. Be sure to embed information about your company within that content. Just to name a few examples, there are portals for articles, blogs, Illustrator files, movies and RSS feeds. If you publish a Brainshark presentation, there are two types of portals provided in which you can make your content available for free or for a fee. Click here to view Webinar Resources' Brainshark content portal. Brainshark is a powerful tool that you can use to turn PowerPoint slides into multimedia presentations with many powerful features including viral marketing capability.

By giving a little, you could gain a lot!