I just had the great opportunity this past week to attend one of my customer's events onsite in NY. My events team spent a great deal of time setting up online tools to support customer acquisition including the use of a Brainshark presentation for customers.
Through specially designed personalized marketing campaigns, we were able to draw a record crowd of customers in less than three weeks. The event also had a "pirate-theme" and we produced personalized pirate maps with the customer's names on them.
I attended the event and was able to participate in the festivities which included wine, grog, spirited networking and the opportunity to meet my customers and their customers. I also repurposed one of my old pirate tunes from college and added new lyrics to fit the event. I will share the song in a future post.
What I didn't expect was that I would run into other contacts from my customer's account that I have been trying to meet for over two years. The success of the customer event established my company's credibility for building lead generation conferences like this one and our dialogue was both positive and productive.
So next time you put a lot of effort into setting up an event or campaign for your customer. make sure you participate in the event as well. You will learn more about your customer's business, their customer's business and you may just meet that key contact/decision maker that will influence additional business in your customer's account. You also will be considered more of a partner than a vendor and your business relationship will continue to grow.
It is amazing to witness how quickly blogging can drive activity. One of my team recently blogged about the Discovery Light project that we supported at a recent trade show. Using our webinar service, we posted a Brainshark presentation about how we marketed the show and our lead generation conference exhibit.
As we were using a combination of email and personalized landing pages to drive customer acquisition, our reference to the words "landing page" triggered a Google Alert for another company, ExactTarget. Within one week of posting our blog, ExactTarget contacted us after visiting our post. They had set up a Google alert for the words "landing page". ExactTarget recently released their Landing Page feature and we have been putting it to good use for our demand generation marketing programs. Make sure you opt-in to receive our next newsletter to see a great example of a personalized image marketing campaign.
Quite often we receive a Google alert after posting a blog as we also monitor keywords. We have heard Chris Baggott, of Compendium Blogware, a number of times comment on how Google likes old content, recent content and frequent content. We produce Webinar for ONE replays of their webinars and we hear these words in every presentaiton.
Chris is right on target. You can drive effective lead generation through frequent and relevant blogging. We are witnesses to the process and we are becoming evangelists for compended blogging. The combination of blogging and Google Alerts is another step to helping you achieve that "virtual knock" on the door and another step away from no more cold calls.
Other people are watching and waiting for their Google Alerts to trigger a message about keywords they monitor. The more you blog about a particular subject, the more chances you have of driving effective lead generation.